Marie Alfred
October 15, 2018Mark Feldman
March 1, 2023This is only a review of their customer service as I did not need to fix my roof.
I called them after a storm had blown through and I found a puddle of water in my kitchen the next morning. As this is 6am, I am not fully awake yet, and I have a head cold, maybe I wasn’t thinking straight, or maybe I am an idiot. Either way, I tore a hole in my ceiling, found what I thought was a leak from the roof, and called these guys out to see if they could fix it. Up onto the roof they go 4 hours later, and what do they find? A window that has been open in the spare room since I bought my house. Turns out, the wind had blown so hard that it had gotten into the window, into my spare room, and dripped through the floor boards.
Yes they laughed at me, but who wouldn’t? They shut the window and caulked around it free of charge since the caulking was showing signs of wear and tear.